What To Do When a Product is Recalled

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What To Do When a Product is Recalled

Charlotte, NC Personal Injury Lawyer

Kiddie is recalling nearly five million fire extinguishers sold online and at several national stores like Home Depot after reports that eleven Kiddie-brand extinguishers failed to discharge properly. This can obviously pose a risk to someone attempting to suppress a fire. Unfortunately, product recalls seem to be occurring with greater frequency. Whether the recall covers automobiles or clothing, children’s toys or fire extinguishers, there are certain steps consumers should take when they receive news of a product recall:

  • Remain calm. First, fight any urge you may have to panic or worry. The vast majority of recalls are voluntary recalls, meaning that the company has voluntarily agreed to recall the product. These recalls can occur even if no injuries have been reported.
  • Follow the instructions regarding the recall. Along with the recall notice (which identifies the precise product or products that are being recalled) there should be instructions included for what to do next. This can include returning the product to a local service center, returning the product through the mail, or discarding the defective product.
  • Check with family members to make sure no one was injured by the product. Make sure no one in your family was injured by the defective product. Sometimes an individual may use a defective product without even realizing the product has been recalled. This can result in injuries to that person.
  • If you or a loved one has been injured by a defective product, contact an experienced product liability attorney. There are three main types of defects: design defects (where a product is designed in a defective and dangerous manner), manufacturing defects (where a product as designed is safe to use, but something occurred in the manufacturing process to make the product dangerous), and instruction or warning defects (where there the instructions or warnings provided to consumers on how to use the product are defective or inadequate). In any event, if you or a loved one is injured by a defective product, attempt to preserve as much evidence as possible. Document facts about the injury and how it occurred, and attempt to keep the defective product so it can be examined.

It is generally advisable that you speak with a product liability attorney. Even in supposedly “clear” cases, holding the appropriate individuals and/or entities responsible can be difficult. Not only this, but recovering full compensation can require identifying all the parties who were responsible or contributed to the defect – some of which may not be readily apparent. A product liability attorney can help you obtain the compensation you deserve.

Contact the Personal Injury Law Firm of Bice Law

At Bice Law, LLC, we are committed to helping those injured by defective products recover the compensation to which they are entitled. We do this by conducting a thorough investigation into the facts of your case, identifying those who are responsible, and aggressively advocating on your behalf. Contact us at 877-BICE-877 right away for help in recovering compensation after a product-related injury.

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